Frequently Asked Questions (FAQs)

Answers to Your Flooring Questions

Have questions about our flooring options, services, or showrooms? You're in the right place. Browse our most frequently asked questions to get the information you need—fast, clear, and hassle-free.

Fantastic Floors provides a wide selection of flooring options, including carpet, hardwood, laminate, luxury vinyl (LVT/LVP), tile and stone, and area rugs.​

Yes, we offer expert installation services using vetted local crews with years of industry experience. We ensure the job is done correctly and in a timely manner.

Absolutely! We provide free in-home consultations and detailed estimates to help you plan your flooring project.

Yes, Fantastic Floors offers financing options to make your flooring project more affordable. You can learn more about our financing plans on our website.​

We have two showroom locations:

  • Orange Park: 1632 Park Ave, Orange Park, FL 32073
  • St. Augustine: 206 Ashourian Avenue, Suite 115-116, St. Augustine, FL 32092​

Both showrooms are open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. We are closed on Sundays.

Yes, we offer a variety of area rugs that can add warmth and style to any room in your home.​

You can schedule a free at-home consultation by visiting our website and filling out the request form or by calling one of our showrooms.​

We carry top flooring brands, including Mohawk, Shaw Floors, Fabrica, Nourison, Philadelphia Commercial, and Anderson Tuftex.

Yes, Fantastic Floors is locally owned by Rusty Williams, a flooring expert dedicated to providing high-quality flooring solutions in the Jacksonville and Orange Park areas.

We provide care and maintenance guides for each type of flooring we offer to help you keep your floors looking their best.​

We periodically offer promotions and discounts. Please check our website or contact our showrooms for current offers.​

You can contact us by visiting our website's contact page, calling our Orange Park showroom at (904) 298-2593, or our St. Augustine showroom at (904) 217-0059.​